Legal Notice

PUBLISHER

The website accessible, in particular, at the address https://www.hotelslitteraires.fr/ (hereinafter referred to as the “Site”) is published by Société des Hôtels Littéraires, a French law company registered in the Bordeaux Trade and Companies Register under the number RCS 392 425 658 CLERMONT FERRAND; VAT number with a share capital of €832,875.00, and whose registered office is located at 16, place Delille 63000 CLERMONT-FERRAND; phone number +33 (0)4 73 91 92 06 (hereinafter referred to as “Société des Hôtels Littéraires”).

The Site is hosted by the company Agence WEBCOM, 83 Rue Saint Honoré, 75001 Paris; phone number: +33 (0)1 83 56 95 62.

INTELLECTUAL PROPERTY

The Site as a whole, and each of the elements that compose it (notably, texts, diagrams, structures, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) are protected by intellectual property laws and all other applicable international legislation.

Société des Hôtels Littéraires is the sole entity authorized (directly or through licenses or authorizations) to use the elements composing the Site, the domain names, trademarks, models, etc., as well as the images and editorial content reproduced therein.

The use of all or part of the Site, particularly through downloading, reproduction, transmission, representation, or dissemination for purposes other than the personal and private consultation and use of the Site by the internet user for non-commercial purposes is strictly prohibited. Violation of these provisions exposes the violator to the sanctions provided by law, particularly regarding copyright or trademark infringement and civil liability.

The creation of any hypertext link directing to any web pages or elements composing the Site is prohibited without prior and written authorization from Hôtel Littéraire Société des Hôtels Littéraires, which authorization may be revoked at any time. Any content, website, or other that does not belong to the site but contains a hypertext link directing to the Site or any of its components is not under the control of Société des Hôtels Littéraires, which therefore disclaims any responsibility (particularly editorial) regarding access to these sites and their content.

GENERAL CONDITIONS OF SALE

General Conditions of Sale: It is reminded to the client that, in accordance with Article L. 221-28-12° of the Consumer Code, they cannot exercise the right of withdrawal provided for in Article L. 221-18 of the Consumer Code, regarding accommodation services. The Booking Conditions (above) for accommodation, for the rate and period selected by the client, specify the terms of cancellation and/or modification of the booking.

Based on Article L. 223-2 of the Consumer Code, the consumer has the possibility of registering on the BLOCTEL telephone solicitation opposition list.

Jurisdiction and Applicable Law

Disputes

In the event you made a reservation through the channels of Société des Hôtels Littéraires (websites, mobile, applications, or reservation centers) and encountered a problem following this reservation or during your stay, you have the possibility of filing a complaint directly with the hotel.

If your complaint does not receive a satisfactory response within a maximum period of 60 days from the written notification, you may, if you wish, resort to a conventional mediation procedure by mail with the Cooperative and Associate Trade Mediator - FCA (an organization authorized by the European Commission) - 77, rue de Lourmel - 75015 Paris, or via the website www.mcca-mediation.fr where you can find the Mediation Charter of Cooperative and Associate Trade as well as the complaint form accessible from the following link http://www.mcca-mediation.fr/recours-au-mediateur-de-la-consommation.

We also inform you of the existence of a European Online Dispute Resolution (“ODR”) platform that you may also use. The Internet user can access it from the following link: http://ec.europa.eu/consumers/odr/.

These Terms of Use are governed by French law.

Any difficulty of interpretation or execution shall fall exclusively under the jurisdiction of the competent courts of Nanterre.

SITE AVAILABILITY

Société des Hôtels Littéraires strives, as far as possible, to keep the Site permanently accessible but is under no obligation to achieve this. Société des Hôtels Littéraires may therefore interrupt access to the Site, particularly for maintenance or update reasons, or for any other reason, particularly technical or editorial, and without prior notice or information to internet users, without Société des Hôtels Littéraires being held responsible for the consequences of these interruptions both for internet users and any third parties.

Furthermore, Société des Hôtels Littéraires cannot be held responsible if internet users are unable to access all or part of the Site due to any technical fault or problem particularly and without limitation related to:

a failure and/or overload of the Internet network,

a failure of internet service providers,

a human or electrical error,

any malicious intervention,

any software or hardware malfunction,

a case of force majeure.

LIMITATION OF LIABILITY

Hypertext links from the Site

The hypertext links contained on the Site may refer to other websites or other Internet sources.

To the extent that Société des Hôtels Littéraires cannot control these sites and these external sources, you acknowledge that Société des Hôtels Littéraires cannot be held responsible for the provision of these sites and external sources and cannot bear any responsibility as to the content, advertisements, products, services, or any other material available on or from these sites or external sources. Furthermore, you acknowledge that Société des Hôtels Littéraires cannot be held responsible for any proven or alleged damage or loss resulting from or in connection with the use or reliance on the content, goods, or services available on these sites or external sources.

Finally, to the extent allowed by law, Société des Hôtels Littéraires cannot be held liable in the event that the content of said other sites violates the legal and regulatory provisions in force.

Disclaimer

The documents presented on the Site are provided “as is” and without any express or implied warranty; the Site may present technical and typographical errors or other inaccuracies, which you acknowledge and accept by using the Site. Société des Hôtels Littéraires cannot be held responsible for errors or omissions presented by the Site or any referenced document. The information contained on the Site is non-contractual and subject to change without prior notice.

The information presented on the Site is regularly updated. Société des Hôtels Littéraires does not guarantee that the functions contained in these documents will operate without interruption and without error, nor that the Site or the server that makes them available are free from viruses and other harmful components. Under no circumstances shall Société des Hôtels Littéraires be liable for incidental, direct, or indirect damages resulting from the use of the elements of the Site.

Société des Hôtels Littéraires takes all precautions to ensure that the content of the Site is not contrary to public order and morality. However, if ideas or images offend some particularly sensitive people, Société des Hôtels Littéraires cannot be held responsible.

The responsibility of Société des Hôtels Littéraires cannot be held directly or indirectly, in any capacity and for any reason whatsoever:

in the event of an interruption of service on the site due to maintenance operations or the behavior of site users,

in the event of inaccessibility and/or inability to use the site by any site user,

in the event of equipment damage of any kind, or data loss, during a connection to the Site.

Société des Hôtels Littéraires shall not be liable for contamination of internet users' computer equipment due to the spreading of a virus or other computer infections.

As a user of the Site, you must take all appropriate measures to protect your own data and/or software from contamination by potential viruses circulating on the Internet.

In no event shall Société des Hôtels Littéraires, its employees, its suppliers, or the third parties mentioned on its Site be liable, under an action in contractual, tort, or any other liability, for any direct or indirect damage, incidental or consequential, or of any kind or any harm, particularly of financial or commercial nature, resulting from the use of the Site or any information obtained on the Site.

By using the services of the Site, you acknowledge:

that Société des Hôtels Littéraires can in no way assume any responsibility for relations that may be established between Internet users and third parties, partners or not of Société des Hôtels Littéraires, arising from or during the use of the Services, and/or regarding the services provided by these third parties and the consequences that may result from their use.

being aware that due to the nature of the Internet network, Société des Hôtels Littéraires cannot guarantee the availability of the Services nor assume any responsibility for their unavailability.

being aware that any violation of the legislative provisions in force and/or any infringement of the legitimate interests of third parties, or their intellectual property rights, during the consultation of a website via the hypertext links available on the Site, is likely to lead to legal action and sanctions against you.

that, due to the nature of the Internet network, data circulating on this network is not protected against any form of intrusion, including hacking. Thus, you acknowledge having been informed that Société des Hôtels Littéraires can in no way ensure the confidentiality, security, or integrity of any information transmitted over the Internet. Consequently, it is up to you to implement the necessary means to preserve the confidentiality of the information transmitted over the Internet.

Miscellaneous Provisions

Société des Hôtels Littéraires reserves the right to modify and/or delete, without notice, all or part of the Services.

The nullity of any or part of any provision of these terms of use by virtue of a legal or regulatory provision or a court decision that has become final does not entail the nullity of the other provisions or the part of the provision not affected by nullity.

Société des Hôtels Littéraires reserves the right to transfer, to any third party of its choice and in any form, the rights and obligations it holds under these Terms of Use, which you acknowledge accepting. You acknowledge being informed of the existence of the rules and practices in force on the Internet, known as “Netiquette,” as well as the various codes of ethics accessible on the Internet.

Société des Hôtels Littéraires reserves the possibility, for Services requiring the provision of an identifier (login and password), to delete and/or suspend such access in case:

of non-compliance by any Internet user of the letter and spirit of the Netiquette as well as these Terms of Use,

of a complaint or claim filed against the Internet user.

The Internet user agrees, when using the Services, not to contravene the law, the regulations, the practices in force, the legitimate interests of third parties, and Société des Hôtels Littéraires. In this respect, you specifically refrain from:

sending, disseminating, or making available through the Site messages, texts or images of a pedophile nature, inciting racial hatred, denying crimes against humanity, defamation, calling for the murder or suicide of minors, as well as any act of hacking, of fraudulent collection of personal data,

violating intellectual property laws, personal rights,

using, as part of ranking services offered on the Site, any automated means allowing mass voting resulting in an artificial overload of the server,

disrupting or attempting to disrupt the operation and/or accessibility of the Site or any other service and/or content accessible on the Internet, or using the Site to send, in any form, unsolicited advertising or promotional material.

If Société des Hôtels Littéraires has good reasons to believe that an internet user has not observed any of the above provisions, Société des Hôtels Littéraires reserves the right, to the extent possible, to suspend or delete access to the Site. The exercise or non-exercise of this right of suspension or deletion of access to the Services does not engage its responsibility towards the Internet user.

Société des Hôtels Littéraires uses cookies to allow you to share content on social networks, offer you advertising offers that match your preferences, and know the pages of the Site visited and with what frequency, in order to make it more user-friendly and offer you customized services during your next visit to the Site.

To learn more about the use of these cookies by Société des Hôtels Littéraires and to configure them, please consult our cookie policy.

NOTICES RELATING TO THE USE OF PERSONAL DATA

All data collected on this site, by whatever means, is reserved for the exclusive use of the company LAVAL HOTELS.

In accordance with Article 34 of the law 78-17 Informatique et Libertés of January 6, 1978, as amended, and the General Data Protection Regulation (Regulation EU 2016/679) or “GDPR”, you have the right to access, modify, rectify, and delete data concerning you.

To exercise this right, contact us by e-mail at: contact@hotelslitteraires.fr

The use of the content of this site for commercial purposes is therefore expressly prohibited.